Billing mistake? Signed up for £15 offer being charged £20

[Hadsy]

Hi, I signed up for the £15 unlimited offer in December but I've been charged £20 twice since then. Please help.

[LouisK]

Hi @Hadsy 

Thanks for getting in touch. 

Sorry to hear you're being charged the wrong price for your plan. Please give our web chat team a shout and they can look into this for you: https://smarty.co.uk/contact.

Best wishes,

Louis
SMARTY

[JackieG_1372382]

 Want the 14 month one please

[JackieG_1372382]

I wanted £14