You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Why is it ,I’m on the train and everyone is on their phones except me ? No signal. No data please help
Hi, I am unable to get online using my mobile data atm. What doI need to put into my iPhone settings to get online, please?
Our caravan is sited. We have poor reception,despit the coverage checker saying its excellent it's not!Do smarty do a signal booster that anybody knows of?
How do I set a limit on the amount I can be charged for out of plan usage.Especially important when roaming.
Hi. My old number has been switched off to emergency numbers only, but hasn't transferred over to my new smarty sim
Hi, I need a downloadable statement with my name and phone number on, but can't see an option for this on the website - can anyone advise how I can get hold of this please?
I did not use 2 simms I paid £12 for a couple of years ago because I found the coverage was not great in my area. Obviously accounts were set for both sims. Now that the coverage has vastly improved in my area, I would like to get 2 new sims. When I...
Hi there. I got a acredit top up at the pay point and the smarty companies did not activated my plan automatically
Hi, in a couple of weeks time I am going to HongKong for 1 month. Is there a upgrade to my package I can do so I can use my allowance over there?
Hi my pay as you go account is topped up by my credit is not activated. Please help
Hi my pay as you go account is topped up by my credit is not activated. Please help
Do I need to buy a extra bundle to go to Italy for a week or will I just be charged extra at the time?
Does anybody else have issues with the Auto renew feature? It's a real pain as I've found my plan has paused on two occasions now despite having the auto renew 'enabled'. No help from the bot and if it's out of hours you might as well forget about i...
Very happy with smarty unlimited sim.Activated yesterday.We will see how it works travelling around england and how the Internet works.
Hi folks I just joined joined The Smarty Pants Network today I had mixed feelings at first but I think it might be ok after all
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Setting up to use android in Greece.when I open to check apn it says SMARTY Internet not 3 as guide do I change it to 3
I bought a data only SIM to install in my vehicle SIM slot, activated it online and for some reason I still can’t access the data? Are there any other steps I need to take to make this work?
Just signed up to smarty and received a bonus sim, my with is out of her contract in 2-3 months, will it still be valid for her to use sim to connect to smarty
