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Forum Posts

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 19392 Views
  • 482 replies
  • 4 kudos

Contract Termination

Hi There,Can I please have the Add on data refunded to my card please?Also, coming January 4th, I would not like to renew my contract thank you for your responseNadine

EU Data Pass?

Hi, I am currently in Finland. 3 days before leaving, I purchased a Smarty unlimited data sim to use here, believing I could activate a 3-day EU data pass add-on. This is the website text: “On a 30GB plan or above? Heading on holiday in the EU? Then ...

garmcqui by SMARTY Rookie
  • 2361 Views
  • 2 replies
  • 0 kudos

Is it possible...

To buy a cable that will mirror your phones screen, usb c to usb (a) port in a TV, I can't mirror/cast to it as Xiaomi doesnt seem to work with Chromecast..

leedorney by SMARTY Teamster
  • 743 Views
  • 0 replies
  • 0 kudos

If i...

TopUp via paypoint and am in a plan, will the money be taken out of the balance?

leedorney by SMARTY Teamster
  • 881 Views
  • 0 replies
  • 0 kudos

Resolved! Rewards

One areas to evolve the community and encourage involvement is community rewards. Can be credit on their account or bits and free bits you have lieing around  

Wardysays by SMARTY Teamster
  • 2717 Views
  • 4 replies
  • 0 kudos

Forum

Used to be on the giffgaff network and used to love the forum and the idea of helping other within the smarty community.Having recently ended my contract with EE and moved to smarty signal and customer service has been great.Hopefully I'll be staying...

New plans

Have a plan Then I see a better planBut it's not on offer in my appHow do I get it 

Originator Trophy/Badge

SMARTY how do we get the originator trophy/badge? Did I join in time to be classed as a founding father? 

Wardysays by SMARTY Teamster
  • 1286 Views
  • 1 replies
  • 0 kudos

Hotspot

I cannot access my unlimited date to use on my iPad (via Hotspot) as I have forgotten my password. Can anyone advise and help?

Widgets for usage

I was wondering if you had considered adding usage widgets for Smarty. I posted this on Twitter, I have created a script to talk to smarty (hidden api), gets the usage info and graphs it. While texts and calls are unlimited, I have set these to 1000 ...

Cranie by SMARTY Pioneer
  • 1795 Views
  • 2 replies
  • 3 kudos

SMARTY STILL REFUSING TO GIVE ME PAC CODE

Why is this company such a scam????? Refusing to issue me a valid pac code and telling me that the one they've given me has been used. I literally have 0 other service providers other than SMARTY and they are telling me to speak to my new service pro...