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Activating a new sim card

GingerTeN
SMARTY Pioneer
SMARTY Pioneer

I ported my old number over to another network and now can't get my new (SMARTY) to activate 

2 REPLIES 2

Chalkychap
SMARTY Major Player
SMARTY Major Player

The forum members here can't look at your SMARTY account, @GingerTeN

SIM card activation issues are something you'll need SMARTY to investigate. 
Contact support online at https://smarty.co.uk/contact - advisers work 8am - 8pm daily.

MSF
SMARTY Superhero
SMARTY Superhero

@GingerTeN  Are you using a fresh email address? I'm not aware that you can activate a news with the old email address