60g offer

[GeoffBe_1382266]

Hi, I'm currently on the £10/30g plan, I've had a txt and popup in my dashboard to upgrade to 60g for £10, but the link only takes me to the other plan options, how can I upgrade to this?

[WelshPaul · Accepted solution]

Open a chat with SMARTY and request a plan change?

[GeoffBe_1382266]

Thanks for that, just been on the chat and it's sorted 👍

[MSF]

As @WelshPaul says. I think that ,when you are already a customer, you don't automatically get the offer unless you ask  - and then it seems to be straightforward.

Hope it goes well.

[MSF]

https://cdn.smarty.co.uk/files/smarty-promo-12Mth30GBDDFeb23.pdf?_gl=1*ai7ict*_ga*Mzk2MjI0MTg0LjE2OD.... This link is to the T&C's for the double data plan. Please see point 4h which backs up what we have said.