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1.12.2023 network and service error

Martyna_1841565
SMARTY Rookie
SMARTY Rookie

‎12-02-2023 11:02 AM

Yesterday I had booked flight form Birmingham airport and due to network and service error I didn't make it to the airport on time and I have had missed my flight. I couldn't use my google maps app and and couldn't make phone calls and because of that I missed my flight. I am blaming you  for what happened and  I want compensation. 

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1 REPLY 1

MSF
SMARTY Genius
SMARTY Genius

‎12-02-2023 03:07 PM

@Martyna_1841565  You are not writing to Smarty here - we are customer on the Forum, just like you.

You are unfortunately unlikely to be able to claim any compensation as service can never be totally guaranteed - see T&C's

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