Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

02 PAC code

NeilHol_1328277
SMARTY Pioneer
SMARTY Pioneer

‎08-11-2023 06:28 PM - last edited on ‎08-14-2023 11:51 AM by SMARTY Moderator SMARTY Moderator

Hello, I have just joined smarty and am leaving 02. When I input my PAC code smarty won't accept it and say the code is wrong. Can anyone help or advise as 02 tell me that the code I have is definitely correct 

Labels:
0 Kudos
1 REPLY 1

JJP2
SMARTY Pro-coach
SMARTY Pro-coach

‎08-11-2023 06:57 PM

This is the Smarty Community Forum, populated by Smarty users. You may need to contact Smarty via webchat

Without seeing your PAC code (NB : DO NOT POST IT HERE !) , I wonder if it has ambiguous characters - Are you perhaps mistaking the numeral “zero” ( 0 ) for the letter O etc, the letter I for the numeral 1 etc ?

Off the top of my head, that’s the only potential issue I can think of.