Network issue

[JoanneH_3000698]

Still cannot make or recieve any calls from 11.30AM - now 9PM - NOT GOOD ENOUGH SMARTY!

[MSF]

@JoanneH_3000698 It was an outage on the Three network. How can we be sure that 9.5 hours would be long enough to fix it? Have you ever had problems with a landline? 9.5 days is often more like it to get it fixed!