🚀 eSIM at SMARTY Just Got Bigger — Now Available for New Customers!
We’ve got exciting news to share with our Community! ✔️ eSIM now available for new customers SMARTY is rolling out a smoother, faster sign‑up experience where new customers can join directly with an eSIM. In September 2025 we launched to our existing customers, but now anyone can join SMARTY with an eSIM. This means: No waiting for a SIM to arrive in the post ✉️ No need for a physical SIM tray Instant connectivity on supported devices 📱 Joining SMARTY just got quicker, smarter, and more convenient. 📣 Help Us Spread the Word! We know our Community is one of the best places to get the message out there. If you’re excited about this upgrade (we definitely are!), help us tell others that SMARTY is now even easier to join with eSIM. Whether it’s friends, family, or anyone you know who loves simplicity and great value — point them our way! 🎁 Got Someone in Mind? Use “Pick a Pal”! If you know someone who’d love SMARTY, don’t forget you can refer them through our Pick a Pal programme. When they join: They get a reward You get a reward Everyone wins 🙌 And now that new customers can join even quicker with eSIM, it’s the perfect time to share the love. 🧩 What Devices Support eSIM? Most newer smartphones support eSIM, and checking is simple. Dial *#06# — if you see an EID number, your device is good to go.
New Joiner
A friend has recently joined via a link i mailed to her, this was over a week ago, I had gone through joining process, provided the PUK code ( Vodaphone confirmed she was leaving them), selected tariff etc, we have heard nothing from Smarty relating to joining, No sim, nothing. how do we chase this when we can't speak to anyone? Thanks. Ian.
Not receiving £20 refer a friend reward
I’m writing because I completed a referral under the “Refer-a-Friend” scheme, and I was expecting to receive an email from your rewards partner (Buyapowa) to claim my gift card / PayPal reward. However, I haven’t received that email yet. And it has been 3 months since we have both signed up. Can anyone help?🚨 Exciting news! You can now get double rewards when you refer a friend to SMARTY!
Hey SMARTY community – we’ve got some brilliant news to share... 👀 For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third month. 💸💸 You’ll both get to choose from a PayPal reward or a gift card for: 🛒 Amazon.co.uk 🧺 John Lewis & Partners (including Waitrose) 🚗 Uber (including Uber Eats) There’s no limit to how many friends you can refer – so if you've been shouting about SMARTY to your mates, now’s the time to send that link. 🎯 👉 Head to your SMARTY dashboard to grab the referral link and start sharing! We don’t have a referral leaderboard (yet 👀), but if we did… would you be leading it? Let us know below and tell us what would you treat yourself to with your reward?
Messed up Referral, help!!
Hi, I was advised by my spouse to sign up for a smarty sim only plan and to use her referral for the £40 offer for us each. well I signed up last night via the website and either did not see the referral part or there is not one to use! how do I get the referral to go through so we both get the vouchers? Many Thanks in advance
URGENT: SMARTY is failing now, time to move to ID
Compare Smarty to ID on here: https://www.uswitch.com/mobiles/compare/sim_only_deals/ Smarty is honestly terrible. ID offers so much more on the same network for the same price. They offer more data per £, data rollover, more EU countries access, 30GB EU Roaming (18 more than Smarty), e-sim for Watches, 3 months of Apple TV + Music. It is a no-brainer to switch now, Smarty has lost it's game sadly.
