SIM is not working.
Hey, So I don't know if the problem is the SIM or my phones. My mum sent me a SIM and I have activated it and bought a plan about 2 days ago I think it was. I have tried the SIM in 2 different phones and no service on both. I have been in the settings on both and it is saying SMARTY card is in and on but just no service/emergency calls only. I've tried airplane mode, taking SIM out and back in and restarting phones several times. Anyone got any advice or solution? Thank you.
Almost no telephone reception
Two iPhone 16e at home and almost no reception, two bars if I am lucky. Notification of missed call often arrives hours later. Have tried all suggestions for altering settings. Postcode LE7, this has been going on for some time, months. I can only assume it is a network problem, three.
No service and told lies by smarty Rubbish!
Im sick to death of trying to tell the idiots at smarty that i have no service, and getting back lies, such as telling me I've renewed when i had, th3n no service in my area, when the smarty system said there was. I've been with smarty for about 6 years - but on this occasion i am sick!Signal degradation
I've been at my current location for 3.5 years and this week the signal took a huge dive. 4G download from 60mbps to 4mbps. I suspect there's a problem with the cell tower, so my question is can I help speed up a fix by reporting it? Cell tower: 1479 Location: Mere Lane, Liverpool, England https://www.cellmapper.net/map?MCC=234&MNC=20&type=LTE&latitude=53.422978560680036&longitude=-2.96617559520651&zoom=16&showTowers=true Edit: Ah! https://smarty.co.uk/network-status-checker Shows: "We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible."