network
354 TopicsNo network coverage Bath
Hi I live about 8 miles outside of Bath and have no network coverage there at the moment but the Smarty coverage checker says there is an issue they are working on at the moment. I went to Keynsham on Monday evening and had no network there at all and went to Bath this evening and had no network coverage there at all. When I did a postcode check of the areas I’d been to on this website it said there was a service. Has anyone else in Bath experienced problems in recent days?358Views0likes2CommentsLoss of data
Whilst travelling through France and on to Spain, I had roaming and data. Upon arrival back into France I now am uble to use my data. I have good signal from the local cell site but it indicates that I have 4G r. This suggests that I am on a reduced data access list. Restarting does not resolve the problem. Any ideas?19Views0likes2CommentsSMARTY Social tariff
It’s great to see that SMARTY are now offering a social tariff. What is disappointing to see is that this is a “one size fits all” approach ie it is £12 for unlimited text, calls and data, and there are no other options. It would be great to see variable options here e.g. Lite, Medium etc… so, there is a way to reduce the costs even further. Many places offer free Wi-Fi now, so paying the premium for unlimited data can often be offset by this.Solved3.7KViews2likes4CommentsUnlimited data add on is not unlimited?
I bought a 10 days add on of unlimited data and now I got an email saying that I have ran out of data? Does anyone know why? I thought unlimited was unlimited. This is my mums phone, so she does not use that muhh ch data anyway! thank you for ur help62Views0likes1CommentVodafone Mifi and Smarty Sim unable to connect
Hi. Have bought a Vodafone Mifi Router and installed a Smarty Sim but am unable to connect to it - I believe it's unlocked and all connection lights on the router show it working. It doesn't show up in my list of WiFi connections on my phone or laptop so am not able to connect to open admin page to change APN etc. Any ideas please?65Views0likes6CommentsNo Mobile data connection with Unlimited
I have recently had no Data connection away from Wi-Fi. I have checked the mobile connection information for Smarty, and it matches that on my phone im on iPhone iOS 26 has anyone else had this issue? i have tried resetting the data information and turned the phone off and back on, but still no data away from wifi!!!! Going nuts trying to work out what is going on. My wife is on Smarty also and has no issues, and her connection info matches mine HELP48Views0likes1CommentSim not working......still.
My number has been ported over. I received the confirmation from SMARTY. The mobile data doesn't work and says "not registered to network" when I try calls. The sim works in other phones. I've gone through the list and none of it helped. I'm giving it 24hrs, if its not sorted then I'm cancelling it and switching to someone else.66Views0likes4CommentsConnection problems
Yesterday I purchased a 3 day extension for data whilst on holiday in France. Today I have no connection and find it difficult to get the customer service I need to resolve the issue. This is so frustrating especially as Smarty has been so reliable in the UK.43Views0likes1Comment