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RajniRu_2328505
SMARTY Maverick
Joined 17-10-2023
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Re: Complete inability of SMARTY to transfer my old number..?!?!
SamHarv_2307470 My phone number was supposed to transfer but hasn't yet happened. I believe a complain with Ofcom is necessary. There are too many cases where Smarty didn't complete the switch properly and now stuck in the middle. Mine was a move from giffgaff.7.4KViews1like0CommentsRe: Major Port-in Issues
MarkAshf_131832 I am stuck as well. Switched my number over from giffgaff to Smarty. Smarty web chat agents keep telling that old provider is not providing files. I can't understand how can they have same problem with every service provider. Has the problem resolved for you? Did you complain to Ofcom?11KViews0likes3CommentsRe: Major Port-in Issues
PeterCo_2320933 I am in the same situation. I ported from giffgaff to Smarty and it's been pending from 6th October. Smarty is saying they are waiting for files from giffgaff. Something they seem to say to everyone. Did it finally happen for you? Have you filed a complaint against Smarty with Ofcom? Any advice you can give would be great.11KViews0likes3CommentsRe: Number porting stuck since 5th of October
Hi PriyaMa_2324271 . I am in the same situation. My number porting is stuck since 6th October. All Smarty's customer service is saying is 'We will let you know'. Horrible experience with no end in sight. Did Smarty finally resolve the issue for? Did you complain to Ofcom about this?4.2KViews0likes0Comments