@SamHarv_2307470 My phone number was supposed to transfer but hasn't yet happened.I believe a complain with Ofcom is necessary. There are too many cases where Smarty didn't complete the switch properly and now stuck in the middle. Mine was a move fro...
@AB Did the issue resolve for you? How long did it take? Smarty messed up by switch as well. I moved to smarty from giffgaff and now can't use my number. What did you do to resolve your issue?
@MarkAshf_131832 I am stuck as well. Switched my number over from giffgaff to Smarty. Smarty web chat agents keep telling that old provider is not providing files. I can't understand how can they have same problem with every service provider. Has the...
@PeterCo_2320933 I am in the same situation. I ported from giffgaff to Smarty and it's been pending from 6th October. Smarty is saying they are waiting for files from giffgaff. Something they seem to say to everyone. Did it finally happen for you? H...
Hi @PriyaMa_2324271 . I am in the same situation. My number porting is stuck since 6th October. All Smarty's customer service is saying is 'We will let you know'. Horrible experience with no end in sight. Did Smarty finally resolve the issue for? Did...
