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MarkAshf_131832
SMARTY Pioneer
Joined 13-10-2023
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Re: Major Port-in Issues
I spoke to both providers and the old one said its all fine at our end says completed, smarty said its the other end... yesterday I tried a different sim in my phone (a friend's smarty) just to see if it was my handset or a configuration issue. Their sim had the same issue... a little more digging and it seems in my sim manager all sim slots are disabled. This is impossible as it will only let you save the settings with at least one enabled. So I enabled it and it worked. I'm assuming smarty pushed an invalid configuration on port maybe(?) but its up and running for me, maybe something you could check in your phone settings/sim manager11KViews1like1CommentRe: Major Port-in Issues
I am also having a problem, I ported in my existing number and it worked for an hour, now it says no sim, Smarty say they're waiting for some files from my old provider, my old provider say its all completed successfully, none of the sims work and now I have no phone access, it's been 3 days and Smarty just say we'll let you know when it's working... anyone got a suggestion what I can do if they both blaim each other?12KViews0likes5Comments