I don't know if it's this group or just Smarty getting their act together but the phone just started working! Thank you so much if it was you chaps! I'm totally stoked!
I think what may have stuck me was that I received the sim quite quickly but was in Switzerland and had bought no replacement phone. That happened two weeks later. I tried to activate the SIM two weeks after it arrived. I'm wondering if that's what s...
I tried to, but when the card went in, and I logged on to Smarty, no notification came up to activate the card. My homepage told me, on my account, that it was still suspended. They then unsuspended the account and told me to try and activate the SIM...
I didn't want to lose the contract as I think I'm still getting a good deal from Three's roaming charges, as I've had the account so long. The account seems to be unsuspended but the card still won't activate. They haven't sent me another new card o...
Seeing your post makes me fell less alone in this insane spiral of continuous lack of service. But it sounds like your problem was resolved. How long did it take?