Only been on Smarty a week and I’ve had no signal all day today. No real way of finding out why on the so called ‘help centre’ Maybe should have stuck with the major players. A case of you get what you pay for? This is like going back 15 years. Not g...
Thank you. I did as you advised. I commend the speed and sentiment of your teams response but to be told the problem ‘should’ be resolved by 23/03 is a bit of a worry. Not very reassurin - I will keep my fingers crossed!
To add, if I try to go online without wi-fi I’m down to 3G with useless speeds. This isn’t on. I switched my wife onto Smarty too…£18 down the tube. Really irritated, need to switch us both again as this is totally unacceptable. Going abroad in a cou...
All this ‘it might be your building’ and ‘a fault in your area’ is rubbish. Similar situation, I thought Virgin price increase was taking the **** so moved to Smarty. Not able to call or message anyone when out in town this morning and now back home ...
