I should be paying £9 a months but am being charged £18. My online account only shows the £9 charge but my bank shows £18. How can I contact Smarty to sort it out. The chat function wasn't very helpful.
Hi. Thanks. The £9 is because it used to be £10 but got a £1 discount during the last black friday sale. I checked the account and it just mentions a payment of £9. I have evidence of the £18 payment from my bank. I'll try the webchat to see if there...
