On top of this, they cant even be bothered to respond on the chat. It's been more than 2 hours since I initially reached out! Usually it's instant, which means they are clearly avoiding engaging with customers. So next time, please think before you m...
I have tried all of this. As stated, i've been waiting for 17+ hours for a response on the chat. I have tried the sim in another phone and it still doesn't work. Fix your network!
Network still down on 11/02. Went fown around 12pm on saturday (yesterday). No response from customer service athough it says 4 hours expected wait time - it's now been 17 hours. Will definitely be leaving smarty, too many issues and too unreliable
