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Brendan_1915581 · 12-02-2024

You are not alone-

Brendan_1915581 · 12-02-2024

Service has crashed yet again for the 3rd day on the trot. It’s a Monday now so can we have some information regarding how long this one will last so people can make alternate arrangements.

Brendan_1915581 · 12-02-2024

Perhaps because they don’t employ enough agents is what u are trying to say. Any good CS team knows how to deal when their is an increase in queries- resources and staff get diverted from elsewhere to help out the cs team.

Brendan_1915581 · 10-02-2024

Still no service in Hd9 area- second day on the trot - no updates about progress- very poor all round Customer support.

Brendan_1915581 · 10-02-2024

As someone affected yesterday and again today is there any indication as to how long this is going to last. Secondly when this first happened to me yesterday I did a postcode check for issues as advised on the community forum and no issue was showing...

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Date Last Visited	‎12-02-2024 12:37 PM

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Re: [Network Issues] Service Update - Regarding the network issue from yesterday