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[Network Issue] Service Update - Resolved
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible.
This issue could affect data, calls and text services.
We are sorry if you've be...
Good morning, all services should now be fully restored. Please accept our sincere apologies for any inconvenience and if you are still experiencing any problems, reach out to our customer support team. Thank you for your patience.
Some customers may still be experiencing intermittent issues with our network. Our engineers are working hard to fix it and we apologise sincerely for the inconvenience this is causing
Network still down on 11/02. Went fown around 12pm on saturday (yesterday). No response from customer service athough it says 4 hours expected wait time - it's now been 17 hours. Will definitely be leaving smarty, too many issues and too unreliable
You are not alone-
