I submitted a complaint and got the following answer:"I would like to apologise for the conflicting messaging you received from the customer care team. 020 numbers are included in the base plan price—this has not changed so there are no pending updat...
I am experiencing the same issue, I've been trying to reach out to my council's noise complaint phone number, starting with 02, with no success.I contacted SMARTY Customer Service and they explained that now ALL service phone numbers require purchasi...