I topped up my phone over 5 hours ago and saw that it was instantly credited to my account.I then tried to buy an add-on using my account balance and it was asking me to choose a payment method, it had no option to pay using my existing credit.I have...
Thank you, I will post this as an update and say that eventually it did work. I kept trying I didn't try anything different and later that evening i was able to pay using my account balance.
I have tried through the app and through the website, I've tried logging out and logging back in and still have the same problem. I was trying to buy the 7day unlimited add-on (not the out of plan one). I also tried the 10gb data addon (not out of pl...
