Hiya,We're sorry to hear that the promotion is not showing up on renewal. Please contact our Support team and they will be able to look into this for you.https://smarty.co.uk/contact/
Hiya,Thanks for flagging this. The article on Support has been updated - https://help.smarty.co.uk/en/articles/1062823-transferring-my-number#3-enter-your-pac-to-start-your-transferOnce logged into the Dashboard, go to the Menu > Account Settings > Y...