I have bought a very basic no thrills phone for my elderly mother, downloaded the sim which has been activated and is showing my account being current and counting down to the next month, but I cant ring out on it, I can receive calls but not outgoin...
So does this mean I will get a refund until the service is properly up and running, and how long is this service glitch likely to be, as her landline is dreadful and the service provider is not prepared to do anything about this as it will be phased ...
