05-04-2024 10:58 AM
I’m finding it hard to change my plan I do not want a data only plan no more I would like unlimited everything calls text data is this possible
05-04-2024 11:06 AM
@ChloeHe_2485565 You will need a web chat with the Support Team as you currently seem to have a data only sim from what you say. First thing is to make sure that auto renew is turned off in your account.
05-04-2024 11:07 AM
Also, please see this article: https://help.smarty.co.uk/en/articles/3684794-how-can-i-change-my-plan