I just received a call from somebody who has been trying to contact me since yesterday and said that they have left voicemail messages. I live in an area with poor coverage and rely on Wi-Fi calling so it is possible that my phone did not ring but there were no missed calls and when I open voicemail on my phone, it says, 'Visual Voicemail is currently unavailable. Call voicemail''. When I do this, I am told that there are no messages.
I tried to contact customer services but all I got was a bot which wanted personal details that I am not willing to give out freely and when I said 'voicemail not working', simply got options about turning it off and on and changing PIN.
This is a dealbreaker - if voicemail does not work, I will have no alternative but to move to another provider.
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