@AlanUrq_1284385 Not here you can't unfortunately. This is the community forum and we members are customers like you, so we don't have access to your account.
You can deal with a number of things via your Account Dashboard on the website https://smarty.co.uk/dashboard/#addons
You can add credit there if you wish.
Anything more complex, you will need a web chat with Smarty Support Team as they can access your account.
