cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Smarty account problems !!

Vestoffon
SMARTY Rookie
SMARTY Rookie

Hi is smarty got serious account problems when you port in a number the port completes but dashboard shows account is closed sim half working no help from smarty just **bleep** excuses 

3 REPLIES 3

George
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi Vestoffon,

Sorry to hear you are having these issues, for this as it is account specific you will need to contact our team who will be able to investigate this for you. smarty.co.uk/contact

I have contacted admin team on chat every day for 4 weeks same **bleep*** answer the team is working on for 4 weeks!!!!!! no news or update  what is wrong sim half working cant make calls to some numbers

George
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

This sounds like it might be a split port, can you ask the team to tag me in the chat?