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Sim not registered on the network

2986raleigh
SMARTY Pioneer
SMARTY Pioneer
 
3 REPLIES 3

MSF
SMARTY Guru
SMARTY Guru

@2986raleigh Not really much information here!

Does your account dashboard show an activated sim and active smarty plan?

Have you tried the sim in another phone?

Have you given it a chance after activating a new sim?

If problem persists, web chat the Smarty support team for them to investigate your account.

how do i web chat the support team?