sim connected ap say active but it's not

[andybel_3412935]

As title says, instructions from chat say longin to website and say sim arrived, where the hell is option to same sim arrived, when I try Google voice does not no what I'm asking, doing my nut in this is

[MSF]

@andybel_3412935 Not sure if I totally understand what you have said.

If the account dashboard says your sim is activated, you may need to wait a little while for the system to catch up (up to a couple of hours I understand).

Turning phone off then on again, or a Network Reset, may help with this.