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Settings regarding smarty data

AlanYou_3165417
SMARTY Rookie
SMARTY Rookie

Hi, excuse my ignorance,  I am not getting a good reception for my data through Smarty.

In settings do I turn off WiFi?, do I use data roaming as well as enabling data through my network?

I'm in Norfolk, does anyone have problems with 4g.

Thanks for any help.

1 REPLY 1

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi AlanYou_3165417,

Enabling the data on your phone will help as well as using WI-FI, for more direct assistance our customer care team are on hand to help https://smarty.co.uk/contact available daily from 8am – 8pm.