Requesting a new sim from dashboard

[Mohamme_1018579]

Hi everyone 

My plan is active but I need to request a new sim after I mistakenly insert the bonus one becoz I only received one sim by post.

Been told to login then request the sim...now while am logged in I cannot see the sim request option through dashboard! Any help please?

[MSF]

@Mohamme_1018579 You will need to follow the link in this article: https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen

(P.S. Article found by searching in the Smarty Support pages)