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Replacement SIM problem

ClaireE_1583734
SMARTY Rookie
SMARTY Rookie

I recently received a replacement SIM from SMARTY as my old one stopped working. This arrived but it has not transferred my existing number. I now have a working SIM with a brand new number. I desperately need my old number re-instating. Does anybody know how I can resolve this issue??

I have emailed SMARTY several times and received no response from them.

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@ClaireE_1583734  Answered your other post.