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Receiving and making calls

eoplope
SMARTY Pioneer
SMARTY Pioneer

I just activated my Smarty sim today and waiting for my old number to be ported.

I've found I cannot make or receive calls to mobile numbers, I've only tested on one. The number is on three network. Texts between numbers is received.

4G calling is on. My network is showing as 3 and choosing network manually does say connected to Smarty, but going back to network menu shows it as 3.

Is it because my number is being transferred over, or something else?

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@eoplope  It may need a little longer for your account to be fully activated. 

I am replying on 08 Nov, so y'all is hopefully well by now. If not, you need to web chat with Smarty Support Team.