I keep getting a "sorry, you're not given access to this service" msg when I try and call some numbers. Yesterday I wanted to call my District Council to report a problem in the park but couldn't because I didn't have access to the service. I had to ask someone else to do it for me. This issue has been happening quite a lot.
Moreover, I cannot call, text or Whatsapp when I'm abroad (in Europe) although I have enough credit and have set up my phone to be used abroad.
I can't see the point of having a phone if I can't place calls.
Is there someone who can help as this is extremely frustrating. Thanks !
