puk code

[MSF]

@IanFaulc_618833  A post with simply a two word title and no body text is unreasonable if you want help.

[MSF]

@IanFaulc_618833  Did you really post this on 07/05/2024? Seems odd that it shows up as a new post this morning on my system.

[JJP2RidesAgain]

You may already have it – if you still have the packaging that the SIM card you’re currently using came in, then it should be somewhere on this packet, often on the back.

If you don’t have the packaging, it’s not an issue as you can request a PUK code from Smarty via webchat, from 08.00 - 20.00 each day. 

It is odd that’s it taken 10 days to see your post. 

As this is the Smarty community forum, we are customers like you, we don’t work for Smarty, so can’t give out PUK codes here. 

https://help.smarty.co.uk/en/articles/1159752-getting-and-using-a-puk-code 

[Nehman]

No PUK code on packaging. 

[MSF]

@Nehman  If you have accidentally locked your sim by trying to unlock it too many times with the wrong code, then you need to web chat with Smarty Support for a PUK. Please see this help article: https://help.smarty.co.uk/en/articles/1159752-getting-and-using-a-puk-code