Poor 4G connection

[SimonPe_2123654]

Hi 

I just received my SIMPLY SIM. I ordered a DATA only SIM only as I want to use it in my 4G Router and replace the O2 SIM which works well but is more expensive. I used the coverage checker on the SMARTY website and it said 4G coverage for my postcode is ok indoors and outdoors. Currently I am getting 3.58 download and 0.37 upload so not the speeds I was expecting and a lot slower than 02. I am in Oxborough, Norfolk.

[MSF]

Hello @SimonPe_2123654 Looking at the coverage checker, you are certainly very close to an area where you only expect a good signal outside . You also need to bear in mind that buildings can often affect the signal quality; presence of steel beams etc do not help.

[SimonPe_2123654]

Understood. I have an external (Outdoor) omnidirectional 4G antenna connected to my 4G router  so I would still have expected better results than I am currently getting based on SMARTY coverage checker.