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Phone number appearing different?

KeithHarby72
SMARTY Pioneer
SMARTY Pioneer

@everyone  When I text people with normal text messages the number that appears to the recipient is different to my number, why is this? Thanks in advance  Keith.

1 REPLY 1

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi  KeithHarby72,

There are a few reasons why this may be happening but to check it properly we will need to access your account, if you speak to our customer care team they can assist you https://smarty.co.uk/contact available daily from 8am – 8pm.