04-05-2023 10:24 AM
04-05-2023 10:38 AM
Hey Margare_1965335
I am sorry this has been the case, we would have to check your account to help you further, if you can please get in touch with our chat team we can look into this for you. https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm.