26-08-2024 09:09 AM
hi I have 3 sims for my kidd 2 renewed on same day and one just renewed.
The direct debit for the two didn't go out so they stopped I renewed them a fee days later but for some reason three renewed.but then on 25 other one renewed.will I get a refund for the one done by mistake and what happens going forward.
26-08-2024 10:59 AM
Hey StevenN_1102471
This is the community forum and I wont have access to your account here, I recommend speaking to the customer care team who can check your accounts https://smarty.co.uk/contact available daily from 8am – 8pm.