Old number showing

[LorriWi_2402988]

I have transferred my old number to smarty on my iphone 11 but the smarty number is still showing in setting and on some of my messages, how do i add my number that i transferred to my phone 

[Rebekah_150 · Accepted solution]

Have you tried the following:

1. Turn OFF iMessage (Settings > Messages).
2. Turn your phone OFF for at least 10 minutes.
3. Turn your phone ON and tap Settings > Phone > My Number and confirm that it is correct. 
   If it’s not correct, please enter the correct number.
   If you can’t enter the correct number, go to:
   Apple ID > Name Phone Numbers, Email > CONTACTABLE AT in order to correct the number (initially delete old number, then go back in and insert the correct number).
4. Turn iMessage back to ON (Settings > Messages).
5. Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. 

If that fails, try doing a Network Reset as follows (applies to iOS 15+):

Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings

[Bss_24]

Thanks Resetting Network Settings worked for me.

[LorriWi_2402988]

Thank you it’s worked 

[Chalkychap]

Have you tried a NETWORK RESET @LorriWi_2402988? 

The iOS user guide explains how to do this.