โ11-23-2023 04:53 PM
Hi, since today my phone states "no sim / no service " I have rebooted my phone, cleaned the sim and put back in. I have also tried in another phone which still says the same. What do I do now?
โ11-23-2023 05:10 PM
@Stephen_1952572 You can order a replacement sim via your dashboard. The account will be suspended until you activate the new sim as per instructions. Please see: https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen which is available from the Support section of the website.
โ11-23-2023 05:11 PM
@Stephen_1952572 Apologies...should say.....via the help article.
never-displayed
