No sim/ no service

[Stephen_1952572]

Hi, since today my phone states "no sim / no service " I have rebooted my phone, cleaned the sim and put back in. I have also tried in another phone which still says the same. What do I do now?

[MSF]

@Stephen_1952572 You can order a replacement sim via your dashboard. The account will be suspended until you activate the new sim as per instructions. Please see: https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen which is available from the Support section of the website.

[MSF]

@Stephen_1952572   Apologies...should say.....via the help article.