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No service from SMARTY

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KeithRobe_92934
SMARTY Pioneer
SMARTY Pioneer

‎20-06-2024 16:45 PM

I have been a customer for many years and never had a problem until these last few months. You seem to be rejecting my payment method after me renewing it many times over the past two months.  What is going on!   Looking forward to your prompt reply as I am waiting for hospital contacts.

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Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

‎21-06-2024 12:14 PM - edited ‎21-06-2024 12:15 PM

Unfortunately @KeithRobe_92934, members of this online user forum can't access customers accounts, to protect you from bad actors.

You'll need to contact the online SMARTY customer care team for help with your SMARTY account.

Do this from https://smarty.co.uk/contact - the advisers work everyday between 8am - 8pm.

 

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Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

‎21-06-2024 12:14 PM - edited ‎21-06-2024 12:15 PM

Unfortunately @KeithRobe_92934, members of this online user forum can't access customers accounts, to protect you from bad actors.

You'll need to contact the online SMARTY customer care team for help with your SMARTY account.

Do this from https://smarty.co.uk/contact - the advisers work everyday between 8am - 8pm.