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No activation email

TarikIs_2939540
SMARTY Rookie
SMARTY Rookie

Good morning,

haven’t received the activation email/text yet, should I wait the activation email/text or I can use the data already ?

2 REPLIES 2

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hey TarikIs_2939540,

 I am not able to accsess your account on this platform, if you reach out to our customer care team they can assist you https://smarty.co.uk/contact available daily from 8am – 8pm.

MSF
SMARTY Guru
SMARTY Guru

@TarikIs_2939540  Does your sim show as active on your account dashboard? Does a current smarty plan also show? 

If you are able to obtain data, the you can use it - I agree that it would be ideal to get an email confirmation, but nothing to worry about - if it works, then it works.