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Network

ClaireBu_402414
SMARTY Pioneer
SMARTY Pioneer

I cannot receive or make calls today on Smarty. Any idea why? 

3 REPLIES 3

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi ClaireBu_402414,

There are a few reasons this might be, I recommend contacting our customer care team who can walk you through troubelshooting, https://smarty.co.uk/contact available daily from 8am – 8pm.

MSF
SMARTY Guru
SMARTY Guru

@ClaireBu_402414 Network Status check first will show ny local problems. If problem continues then try turning off and then on again. Failing that, web chat with Smarty Support.

Goddess_Bastet
SMARTY Teamster
SMARTY Teamster

Have you checked to see if there are any outages in your area via your account?

Virginia/Bastet.