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Network down?

SillyDaddy
SMARTY Pioneer
SMARTY Pioneer

Hi, I've had no mobile data today, anyone else? 

1 ACCEPTED SOLUTION


@SillyDaddy wrote:

I can't edit or delete the post but i have checked my package, network coverage etc.

All fine, up to date with payment, network says no issues but I just cannot access mobile data, even though it says Smarty 4G in the status bar. Any advice greatly appreciated. 


Sorted via turning on Airplane mode. 

View solution in original post

4 REPLIES 4

AlunLit_3153488
SMARTY Pioneer
SMARTY Pioneer

My network down for two days Cf728fy 

@AlunLit_3153488 Nothing we can do I'm afraid - we are customers like you.

If you web chat with Smarty Support, there is a (slim) chance that they may have more information than you can find on the Network Status checker. PLEASE NOTE - you will need to give the correct postcode as the one you posted seems to be a problem.

 

SillyDaddy
SMARTY Pioneer
SMARTY Pioneer

I can't edit or delete the post but i have checked my package, network coverage etc.

All fine, up to date with payment, network says no issues but I just cannot access mobile data, even though it says Smarty 4G in the status bar. Any advice greatly appreciated. 


@SillyDaddy wrote:

I can't edit or delete the post but i have checked my package, network coverage etc.

All fine, up to date with payment, network says no issues but I just cannot access mobile data, even though it says Smarty 4G in the status bar. Any advice greatly appreciated. 


Sorted via turning on Airplane mode.