My account is paused

[KadarSa_2689421]

I’ve thought it will automatically renew it self but didn’t now I cannot access my app. 
how do I top up it won’t allow me to renew it 

[MSF]

@KadarSa_2689421  We are members like you and so cannot see your account.

Start a web chat with Smarty Support so that they can investigate for you.