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Made a payment by mistake

DonaldMac_40452
SMARTY Pioneer
SMARTY Pioneer

‎13-12-2022 00:21 AM

Dear Smart.

I have today paid £9, thinking that I had to pay my account as this is not due until the 16th. Can you please use that money to pay off my account for that date.I have today paid £9, thinking that I had to pay my account as this is not due until the 16th. Can you please use that money to pay off my account for that date. And what’s left can go on next month
Kind regards

Donald Mackin

 

 

 

 

 

 

 

 

 

 

 

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1 REPLY 1

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

‎13-12-2022 12:35 PM

Hey DonaldMac_40452 

as long as the £9 was applied as a credit to your account, and has not been applied as an add-on, it should go towards your next bill automatically 

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