Internet

[JulieMow_306409]

Hi my plan does not run out till 21st October but my internet is not working

[ichi]

I have the same issue since yesterday, my 4G isn't working on iOS neither is my mother's so it's not a phone issue, it's a network issue, if anyone knows how to fix it or if there is a time frame on when this ig going to normalize please reply, thanks

[MSF]

@ichi  A web chat with Smarty Support may give you some more information. also, have you done a Network Status check for the area?

[MSF]

@JulieMow_306409  Network Status check? Are you affected by 3G turn off? Have you used all of your data? - check on your Account Dashboard.