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I have just joined smarty and kept my old number so why are my iMessage not working

KatHart
SMARTY Rookie
SMARTY Rookie

Need to get my old number working 

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@KatHart  This has been dealt with many times on the forum. It's because your phone has 'remembered' the original number on the sim. You can do a network reset and also logging out of FaceTime and iMessage and then logging back in may help.