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Hotspot not available

MatthewI_858214
SMARTY Pioneer
SMARTY Pioneer

Hello all. My hotspot function is not available. Am I to assume that is because of the red message when you log in saying engineers are working on a problem?

 

are others having similar issues?

3 REPLIES 3

MSF
SMARTY Genius
SMARTY Genius

@MatthewI_858214 Loads of 'em !!! A ton of posts on the subject.

GK
SMARTY Rookie
SMARTY Rookie

My function isn’t available either. Ever since I had signal issues for two days in a row with the PPN and I changed my APN settings to what smarty suggests which is Three. My settings have no hotspot available and when I try to set it up it says to contact Three. What a mess. 

MSF
SMARTY Genius
SMARTY Genius

@GK The APN should usually be set to mob.asm.net