04-07-2024 19:16 PM
05-07-2024 08:57 AM
@SandraW_2814088 You need to check on your account dashboard to see that a sim is activated and that there is a current smarty plan showing.
05-07-2024 11:05 AM
Hey SandraW_2814088
If you are still having issue our customer care team are on hand to assist, https://smarty.co.uk/contact available daily from 8am – 8pm.